This shifts the responsibility of insurance work from the provider and improves the patient/provider relationship. Using Zentist to process claims in a trackable and more timely manner provides greater transparency to the patient about how things are being handled between the payor and provider. Taking care of dental insurance claims in traditionally manual methods or utilizing outdated PMS can cause frustration, lack of accountability, and delays. Improve Patient Relations with Timely, Trackable, and Transparent Claims Processing Zentist helps to alleviate the potential issues around tribal, institutional knowledge-loss by automating many of the claim processing procedures. Through years of knowledge, dental billers are highly valued team members who are difficult to replace.
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Unlike the medical industry where insurance billers are often certified coders and billers, dental insurance specialists learn how to bill through trial-and-error while on the job.
Remove the Barriers of Tribal Knowledge and Turnoverĭental insurance claim processing is unique in the healthcare industry, in that it isn't standardized. Zentist’s billing technology removes all the complexities of legacy, out-of-date methods for processing insurance claims and collecting insurance payments so that dental practitioners can focus their valuable time on patient engagement. Keep Dental Practices Profitable and Hassle-Free By first validating open claims in-house through Zentist’s machine learning platform, dental practitioners can avoid the potential risk of having a claim delayed or denied at the payor level. Zentist’s software integrates seamlessly with existing dental practice management systems (PMS) to automatically identify missing information in dental claims and flag them as specific tasks for the dental practice’s office staff to resolve prior to submission.
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